Accessibility

Accessibility Statement
We are committed to making our website accessible in accordance with the Accessibility Enhancement Act (BFSG) and EU Directive 2019/882. Our goal is to provide all users—regardless of physical or technical limitations—with equal access to the information, services, and features on our website.
To improve readability, we have chosen not to use both masculine and feminine forms of address in some instances. All references to people apply to all genders (m/f/d).

Status of Compliance with the Requirements
This website is largely accessible, but there are the following incompatibilities and exceptions:
– The contrast ratio between background and foreground colors may not yet be sufficient.
-Some embedded PDF documents are not yet fully accessible.
-Keyboard navigation of certain interactive elements may be limited in some cases.
-It cannot be ruled out that there may be a few images included without alternative text descriptions (alt text).
-It cannot be ruled out that this website uses interactive elements—such as accordions—that may not be fully compatible with screen readers or may offer only limited accessibility.
We are working to resolve these issues as quickly as possible in order to achieve a high level of accessibility.

Preparation of this accessibility statement
The assessment is based on a self-evaluation using Google Lighthouse accessibility and WCAG tests.

Feedback and Contact
The entire website has been designed to be as accessible as possible. If you find any content that is difficult to understand, or if you have trouble using the content, please let us know by reporting the specific section using our contact form.

Mediation Procedure If you have not received a satisfactory response to your accessibility inquiry within six weeks, you may contact the mediation body pursuant to § 16 BGG. This is intended for out-of-court dispute resolution.

Contact the BGG Mediation Office:
BGG Mediation Office
Mauerstraße 53, 10117 Berlin
Phone: 030 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de

As of: July 1, 2025
Valid for: https://ashotels.de/
Responsible: AS Hotels & Apartments, Owner: Anja Struve