Privacy policy

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in the following privacy policy.

1. Data protection at a glance

General notes and mandatory information

We take the protection of your personal data very seriously. That is why we act in accordance with applicable laws regarding the protection of personal data and data security. Information about when we store which data and how we use it can be found in this Privacy Policy, which complies with applicable German law.
When you visit and use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This Privacy Policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

Note on the responsible entity

The responsible party for data processing on this website is:

Corporate Headquarters & Mailing Address:

AS Hotels & Apartments
Owner: Anja Struve
Vor den Dünen 7
21220 Seevetal

Cozy Accommodations in Bad Bevensen
Suite Engel | Rosengarten 4, 29549 Bad Bevensen
AS Hotel Vital | Rosengarten 2, 29549 Bad Bevensen
Haus Roseneck | Rosengarten 5, 29549 Bad Bevensen
Landhaus Zum Heidewanderer | Rosengarten 4, 29549 Bad Bevensen
Phone: 05821-42011
Fax: 05821-42014
Email: info@ashotels.de

Restaurant in Bad Bevensen
AS Restaurant Vital | Rosengarten 2, 29549 Bad Bevensen
Phone: 05821-42011
Fax: 05821-42014
Email: info@ashotels.de

The controller decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.).

Basics for data processing

We process personal data only in compliance with the relevant data protection regulations. This means that user data is processed only when there is legal authorization to do so, namely
• to provide our contractual services (e.g., processing orders) and online services, or when such processing is required by law (Art. 6(1)(b) and (c) of the GDPR)
• you have given your consent (Art. 6(1)(a) and Art. 7 GDPR), as well as
• based on our legitimate interests (i.e., interest in the analysis, optimization, and the economic operation and security of our online offering within the meaning of Art. 6(1)(f) GDPR, in particular with regard to measuring reach, creating profiles for advertising and marketing purposes, as well as collecting access data and using third-party services).

Data transfer to third parties

Data will only be passed on to third parties within the framework of legal requirements. We only pass on user data to third parties if this is necessary, for example, for contractual purposes or on the basis of legitimate interests in the economic and effective operation of our business.
If we use subcontractors to provide our services, we take suitable legal precautions and appropriate technical and organizational measures to ensure the protection of personal data in accordance with the relevant statutory provisions.

Data transfer to a third country or an international organization

Third countries are countries in which the GDPR is not directly applicable law. This basically includes all countries outside the EU or the European Economic Area.
No data is transferred to a third country or an international organization without your consent or without a legal basis.

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

Revocation of your consent to data processing

Certain data processing activities are only possible with your explicit consent. You may revoke any consent you have already given at any time. To revoke your consent, simply send an informal email. The legality of the data processing carried out prior to the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a breach of data protection law. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically—based on your consent or in fulfillment of a contract—disclosed to you or to a third party. The data will be provided in a machine-readable format. If you request that the data be transferred directly to another data controller, this will only be done to the extent that it is technically feasible.

Right to information, correction, blocking, deletion

You have the right to free information about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the framework of the applicable legal provisions. You can contact us at any time using the contact options listed in the legal notice if you have any further questions on the subject of personal data.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line

Server log files

The website provider automatically collects and stores information in server log files that your browser automatically transmits to us. This information includes:
• Page visited on our domain
• Date and time of the server request
• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• IP address
This data is not combined with other data sources. The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

2. data collection / cookies

Cookies

We use cookies on our website. Cookies do not cause any damage to your computer and do not contain viruses. Cookies help make our website more user-friendly, effective, and secure. Cookies are small text files. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.
Cookies serve various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to analyze user behavior or display advertisements.
Cookies that are required to carry out the electronic communication process (necessary cookies), to provide certain functions you have requested (functional cookies, e.g., for the shopping cart feature), or to optimize the website (e.g., cookies for measuring website traffic) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If consent to store cookies has been requested, the relevant cookies are stored exclusively on the basis of this consent (Article 6(1)(a) of the GDPR); consent may be revoked at any time.

Borlabs Cookies

This website uses Borlabs Cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie consent.
Borlabs Cookie does not process any personal data.
The borlabs cookie stores the consent you gave when you entered the website. If you wish to revoke this consent, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked for your cookie consent again.

Contact form

Data transmitted via the contact form, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.
The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal notification by e-mail is sufficient for revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data transmitted via the contact form will remain with us until you ask us to delete it, revoke your consent to storage or there is no longer any need to store the data. Mandatory legal provisions – in particular retention periods – remain unaffected.

3. plug-ins / tools / external links

External content

We use widgets, plugins, or third-party content on our website. Use of the service is based on your consent in accordance with Art. 6(1)(a) of the GDPR and § 25(1) of the TDDDG. This external content is not loaded or displayed until you accept all cookies or actively consent to the third-party content. In this case, the respective provider remains responsible for ensuring that the service operates in compliance with data protection regulations. Details regarding data collection, as well as your rights and settings options, can be found in the respective privacy policies.

Meta Platforms (Facebook, Instagram)

On our website, we use social media plug-ins from Facebook and Instagram, provided by Meta Platforms Ireland Limited (MERRION ROAD, DUBLIN 4, D04 X2K5, IRELAND), based on Article 6(1), first sentence, letter f of the GDPR. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. The respective provider is responsible for ensuring that the plug-ins are operated in compliance with data protection regulations. We integrate these plug-ins using the so-called “two-click method” to provide the best possible protection for visitors to our website. The buttons used function as external links, meaning that no information is transmitted to any of these providers unless you click on one of the buttons. When you click on the buttons, the specified sites receive information such as the fact and time that you visited the website, your IP address, or details about the browser you are using. For information on data protection, please refer to the respective privacy policies.

Independent Analytics

To optimize this website, improve its quality, and monitor its reach, we use the WordPress plugin “Independent Analytics.” This plugin collects and analyzes various types of data. However, this data cannot generally be linked to specific individuals. It is not combined with data from other sources. The statistics are stored and analyzed locally.

Chatbot

We use a chatbot to optimize our support and guest services. Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. This external content is not loaded or displayed until you accept all cookies or actively consent to the third-party content. In the process, various types of data are collected and analyzed. However, this data cannot generally be linked to specific individuals. It is not combined with data from other sources. The data is encrypted, stored locally, and analyzed. However, the information and content collected by the chatbot are used exclusively to respond to your inquiries and to improve our services. The chatbot is provided and maintained by SoftTec GmbH, with whom we have a data processing agreement.

4. google services

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google fonts are installed locally. There is no connection to Google servers.

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The IP address is only transmitted to Google if the website visitor consents to the transmission.
We use Google Maps to ensure that our online offerings are presented in an appealing way and that the locations listed on our website are easy to find. The use of Google Maps is based on your consent in accordance with Art. 6(1)(a) of the GDPR and § 25(1) of the TDDDG.
For more information on how user data is handled, please see Google’s Privacy Policy: https://policies.google.com/privacy.

reCAPTCHA
This site uses “Google reCAPTCHA” (hereinafter “reCAPTCHA”). The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
reCAPTCHA is used to verify whether data entry on this website (e.g., in a contact form) is performed by a human or by an automated program. To do this, reCAPTCHA analyzes the website visitor’s behavior based on various characteristics. This analysis begins automatically as soon as the website visitor enters the site. For the analysis, reCAPTCHA evaluates various pieces of information (e.g., IP address, the length of time the visitor spends on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.
The storage and analysis of the data are based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated scanning and from SPAM. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR; consent may be revoked at any time.
For more information about Google reCAPTCHA, please refer to Google’s Privacy Policy and Terms of Service at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.


We reserve the right to amend the privacy policy in order to adapt it to changed legal situations or in the event of changes to the service and data processing. However, this only applies with regard to declarations on data processing. If user consent is required or components of the privacy policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.